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Leave and Accommodation Management That Actually Works.

FMLA, ADA, PWFA, STD, LTD, and parental leave — structured workflows with documented interactive process and automated deadline tracking.

Leave administration is the hardest thing HR does manually.

This is not hyperbole. Ask any HR professional what consumes the most time, creates the most anxiety, and carries the most legal risk, and leave administration will be near the top of the list. Intermittent leave that requires tracking usage in hours and days across months. Overlapping FMLA and ADA obligations that apply to the same employee simultaneously. STD coordination that must be timed precisely to avoid gaps in coverage. Accommodation requests that arrive with no standard procedure and no prescribed timeline.

Every case is different. Every case has legal consequences. And most organizations are managing all of it in a spreadsheet that one person built and only one person truly understands.

InfraNet structures leave and accommodation workflows so every case is documented, every deadline is tracked, and every interactive process is defensible. Leave and accommodation management that actually works means HR is not rebuilding the process in a spreadsheet for every new case.

FMLA administration

Eligibility tracking, certification management, intermittent leave logging, and return-to-work documentation in one workflow. The Family and Medical Leave Act appears straightforward on its surface — twelve weeks of job-protected leave for qualifying reasons. In practice, it is one of the most complex federal employment laws to administer. Eligibility determinations require a twelve-month lookback and hours-worked calculation. Certification requests have strict timelines and response requirements. Intermittent leave requires tracking usage in increments as small as fifteen minutes across months. Recertification must be managed on a schedule that depends on the duration of the leave and the certification provided. InfraNet structures each of these requirements into a workflow that guides the administrator through every step.

ADA interactive process

Documented accommodation workflows that meet legal requirements. Every conversation, every request, every response — captured. The Americans with Disabilities Act requires employers to engage in an interactive process with employees who request reasonable accommodations. Unlike almost every other compliance obligation in HR, the interactive process has no prescribed steps — no required forms, no defined timelines, no standard procedures. The only requirement is that the process be conducted in good faith. And the only way to prove good faith is through documentation. InfraNet provides that documentation by structuring every step of the interactive process — request received, medical information requested where appropriate, options considered, decision made, implementation tracked.

PWFA compliance

Pregnant Workers Fairness Act accommodation workflows with full documentation. The PWFA, which took effect in 2023, requires employers to provide reasonable accommodations for known limitations related to pregnancy, childbirth, and related medical conditions. It shares some similarities with the ADA interactive process but has its own specific requirements and timelines. InfraNet includes PWFA-specific workflows that ensure compliance with this relatively new federal obligation.

STD and LTD coordination

Short-term and long-term disability tracked alongside leave workflows so nothing falls through the gap. When an employee is on FMLA leave and receiving STD benefits simultaneously, the two processes must be coordinated carefully. The FMLA clock may run concurrently with STD. The return-to-work timeline depends on both the medical clearance and the accommodation process. InfraNet tracks both processes in the same case file so coordination happens automatically.

Parental leave

Parental leave tracking with configurable policies and return-to-work documentation. Parental leave policies vary significantly by employer and jurisdiction. InfraNet supports configurable policy structures that can be adapted to your organization's specific requirements while maintaining consistent documentation across all cases.

Deadline tracking

Certification deadlines, response requirements, and return dates tracked automatically. Nothing expires without notice. The system surfaces approaching deadlines on the dashboard, sends reminders to responsible parties, and escalates when deadlines pass without action.

71%

of HR professionals spend four or more hours per leave request, according to NFP's 5th Annual Leave Management Survey. That is four hours per request that could be spent on strategic work.

15%

of employees take FMLA leave annually. In an organization of 1,000 employees, that is approximately 150 leave requests per year — 600 hours of HR time at four hours per request.

$469M

is the monetary relief the EEOC secured pre-litigation in fiscal year 2024. Leave mismanagement is a significant driver of those charges.

What structured leave management looks like.

Leave and accommodation management in InfraNet structures FMLA, ADA, PWFA, STD, LTD, and parental leave workflows with certification tracking, intermittent leave logging, return-to-work steps, and employee status communications. Eligibility and entitlement determinations remain with the employer and counsel; InfraNet tracks the process and deadlines.

Most organizations still manage leave in spreadsheets one person built. That approach works until it does not — until the person who built the spreadsheet is out sick and a deadline passes, until the organization grows and the spreadsheet cannot keep up, until a charge is filed and the documentation is incomplete.

InfraNet replaces that fragile knowledge with documented workflows that are consistent across every case, every administrator, and every leave type.

Leave and accommodation management that actually works: InfraNet structures FMLA, ADA, PWFA, STD, LTD, and parental leave workflows with certification tracking, intermittent leave logging, return-to-work steps, and employee status communications. Eligibility and entitlement determinations remain with the employer and counsel; InfraNet tracks the process and deadlines.

Most organizations still manage leave in spreadsheets one person built. That approach works until the person who built it is out sick and a deadline passes, until the organization grows and the spreadsheet cannot keep up, or until a charge is filed and the documentation is incomplete. InfraNet replaces that fragile knowledge with documented workflows that are consistent across every case, every administrator, and every leave type.

The goal is not to replace the judgment HR professionals bring to complex leave situations. It is to eliminate the administrative burden — eligibility lookbacks, certification deadlines, intermittent usage logging, and return-to-work coordination — so those hours are spent on decisions, not data entry.

Leave management that doesn't live in a spreadsheet.

The goal is not to replace the judgment that HR professionals bring to complex leave situations. It is to eliminate the administrative burden that prevents them from applying that judgment effectively.

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