Accessibility Statement

InfraNet HR is committed to providing a website and platform that is accessible to all users, including individuals with disabilities. We believe that access to information, services, and technology should not depend on a person's abilities, assistive technologies, or methods of interaction. Accessibility is not a feature we bolt on after the fact — it is a fundamental part of how we design, build, and improve our products.

This Accessibility Statement outlines our commitments, standards, practices, and how you can provide feedback or report issues.

Our Commitment to Accessibility

At InfraNet, we serve organizations that manage critical workforce operations — workers' compensation claims, leave and accommodation requests, OSHA compliance, workplace investigations, and safety incident management. The people who use our platform include HR professionals, safety managers, union representatives, legal counsel, and employees navigating leave or accommodation processes. They access our platform across different devices, different environments, and different abilities.

We believe that every user deserves an equitable experience. Whether someone is a claims adjuster managing a complex workers' compensation case, an HR coordinator walking an employee through FMLA paperwork, or an employee requesting a reasonable accommodation under the ADA — the platform should work for them, regardless of how they interact with technology.

Accessibility Standards We Follow

InfraNet strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and is actively working toward meeting or exceeding recognized accessibility best practices.

What is WCAG?

The Web Content Accessibility Guidelines are the international standard for digital accessibility, developed by the World Wide Web Consortium (W3C). WCAG 2.1 Level AA represents the commonly accepted benchmark for accessibility compliance and is referenced by regulations including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the European Accessibility Act.

The Four Principles of WCAG (POUR)

WCAG is organized around four core principles that guide our design and development:

Perceivable

Information and user interface components must be presented to users in ways they can perceive. This means:

• Text alternatives are provided for non-text content (images, icons, charts)
• Captions and alternatives are available for multimedia content
• Content can be presented in different ways without losing meaning
• Content is distinguishable — sufficient color contrast, no information conveyed solely by color

Operable

User interface components and navigation must be operable. This means:

• All functionality is available from a keyboard
• Users have enough time to read and use content
• Content does not cause seizures or physical reactions
• Users can navigate, find content, and determine where they are
• Input modalities beyond keyboard are supported

Understandable

Information and the operation of the user interface must be understandable. This means:

• Text is readable and understandable
• Content appears and operates in predictable ways
• Users are helped to avoid and correct mistakes
• Input assistance is provided through clear labels and instructions

Robust

Content must be robust enough to be interpreted by a wide variety of user agents, including assistive technologies. This means:

• Content is compatible with current and future user tools
• Proper semantic markup is used
• ARIA (Accessible Rich Internet Applications) attributes are implemented correctly

Accessibility Features in Our Platform

Our accessibility efforts span the entire platform, from the public website to the core product experience.

Keyboard Navigation

All interactive elements in the platform — forms, tables, menus, buttons, dialogs — are accessible using a keyboard alone. Users can navigate through the platform using the Tab key, arrow keys, Enter, and Escape. No functionality requires a mouse or touch interaction.

Visible Focus Indicators

Interactive elements display clear, visible focus indicators when navigated to via keyboard. Users always know which element has focus and where they are on the page. Focus indicators meet contrast requirements to ensure they are visible to users with low vision.

Meaningful Heading Structures

Content is organized using proper heading levels (H1, H2, H3, etc.) that create a logical document outline. Screen reader users can navigate the page by heading structure, jumping directly to the section they need. This is particularly important in data-heavy pages like compliance dashboards, case management views, and investigation file reviews.

Sufficient Color Contrast

Text and interactive elements meet or exceed WCAG AA contrast requirements. We test color combinations to ensure readability for users with color vision deficiencies. Information is never conveyed through color alone — charts, status indicators, and alerts include text labels or patterns.

Screen Reader Compatibility

The platform is designed to work with major screen readers including JAWS, NVDA, VoiceOver, and Narrator. Proper ARIA landmarks, labels, roles, and properties are implemented to ensure screen readers can interpret interface elements correctly. Dynamic content changes (such as form validation errors or modal dialogs) are communicated to assistive technologies through appropriate notifications.

Form Labels and Instructions

All form fields have explicit, programmatically associated labels. Required fields are clearly identified. Instructions and error messages are provided in a way that assistive technologies can access. This is critical in our platform, where users complete complex forms for FMLA certification, incident reporting, workers' compensation claims, and investigation documentation.

Descriptive Alternative Text

Images, icons, charts, and graphical elements include descriptive alternative text that conveys the same information as the visual content. Decorative images are marked as presentational so they are ignored by screen readers. Data visualizations include textual summaries of the information being presented.

Responsive Layouts

The platform is designed to work across devices and screen sizes. Content reflows without loss of information or functionality when viewed at different zoom levels or on different screen sizes. Users can zoom up to 200% without losing the ability to interact with the platform.

Skip Navigation Links

Pages include "skip to main content" links that allow keyboard and screen reader users to bypass repetitive navigation elements and jump directly to the primary content of the page.

Ongoing Improvements

Accessibility is not a one-time project. It is not a checkbox we check and forget. Accessibility is an ongoing commitment that requires continuous attention, testing, and improvement.

Regular Audits

We regularly review our website and platform to identify and address accessibility issues. Audits may include automated testing using accessibility evaluation tools, manual testing by accessibility specialists, and testing with actual assistive technologies.

User Testing

We seek feedback from users with disabilities to understand real-world experiences with our platform. This feedback informs our development priorities and helps us identify issues that automated testing may miss.

Design Reviews

New features and interface designs are reviewed for accessibility before development begins. This "shift left" approach ensures accessibility is considered from the earliest stages of design rather than retrofitted after development.

Developer Training

Our development team receives training on accessibility standards, techniques, and best practices. Developers are equipped with the tools and knowledge needed to build accessible interfaces.

Vendor Assessments

Third-party components and services integrated into our platform are assessed for accessibility. We work with vendors to address issues and prioritize accessible solutions.

Roadmap Integration

Accessibility improvements are included in our product roadmap alongside other feature development. We prioritize issues based on their impact on users and the severity of the barrier they create.

Measuring Our Progress

We track our accessibility progress using multiple metrics:

• Number and severity of accessibility issues identified in audits
• Compliance with WCAG 2.1 AA success criteria
• User-reported accessibility issues and resolution times
• Coverage of automated accessibility testing in our CI/CD pipeline
• Completion of accessibility training by development team members

Compatibility with Browsers and Assistive Technologies

The InfraNet platform is designed to be compatible with:

• Current and recent major versions of Chrome, Firefox, Safari, and Edge
• Screen readers including JAWS, NVDA, VoiceOver (macOS/iOS), and Narrator (Windows)
• Voice recognition software including Dragon NaturallySpeaking and built-in OS voice control
• Browser zoom and text sizing features
• Operating system accessibility settings including high contrast mode, reduce motion, and sticky keys

Limitations and Known Issues

Despite our best efforts, some areas of the platform may have accessibility limitations. We are transparent about known issues and are actively working to address them.

If you encounter a barrier that prevents you from using any part of our website or platform, please contact us. We take all accessibility reports seriously and will make reasonable efforts to investigate and resolve the issue.

Reporting Accessibility Issues

If you experience difficulty accessing any part of our website or platform, we encourage you to contact us. Your report helps us identify issues we may have missed and improve the experience for all users.

Please include:

• The page or feature involved
• A description of the issue you encountered
• The device, browser, and assistive technology being used (if known)
• Any error messages or unexpected behavior you observed

We will acknowledge receipt of your report and provide a timeline for investigation and resolution.

Feedback Welcome

We welcome feedback regarding the accessibility of our website and services. Your input helps us improve the experience for all users. Whether you are a customer, a prospective customer, an employee of a customer organization, or a member of the public — if you have thoughts on how we can improve accessibility, we want to hear from you.

Contact

Accessibility-related questions, concerns, or feedback may be directed to:

InfraNet HR Email: accessibility@infranet-hr.com Springfield, Missouri, United States